西铁行 is the official travel app from China Railway Xi'an Bureau Group Co., Ltd., designed to simplify rail journeys and service management. With 西铁行 you can book tickets 24/7, select seats, add multiple passenger contacts, arrange station and onboard services, and access enterprise logistics features from a single mobile tool.
The app supports health check-up appointment bookings directly within the platform, and it offers 24/7 online ticket purchasing with seat selection and support for multiple passenger contacts. Station services include luggage handling, business lounge access, greeting arrangements and gift or flower delivery to stations. Onboard conveniences cover in-seat meal ordering and a station food section that can offer regional specialties for delivery to stations. Enterprise tools include same-day courier services for urgent documents and a business promotion portal linking companies to resources. Freight tracking helps monitor shipments quickly, and a membership program provides discounts and priority options.
Centralized travel and service management reduces the need to use multiple apps for tickets, meals, deliveries and business needs. As an official tool, 西铁行 integrates with China Railway operations and offers a trustworthy platform for booking and related services. The range of services from medical appointments to freight tracking makes the app useful for both leisure and business travel. Continuous booking and seat selection provide flexibility for last-minute plans and group arrangements.
Some station or premium services may not be available at every station and service availability can vary by location. Enterprise and logistics features may be more useful to corporate users than casual travelers, which can add complexity for occasional users.
China Railway Xi'an Bureau Group Co., Ltd. develops and maintains the app as an official tool to support passenger services, station amenities and logistics connected to their rail operations.
The latest update adds the health check-up appointment feature and addresses several known issues to improve stability and the overall user experience.
